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Insurance & Billing

Thank you for choosing Kenai Spine. We understand that many patients find financial matters surrounding their medical care to be very complex and often times confusing. If you have any questions regarding our billing policies, we will be happy to assist you.

Private Health Insurance

We are contracted with most private health insurance plans and considered “in-network” or “preferred.” As the patient, you are responsible for ensuring Kenai Spine is an In-Network provider and requesting prior approval and/or Out-of-Network benefit level exceptions from your insurance company if applicable. Our office collects a standard 20% of amount due at the time of service. You will be billed for any amount not covered by your plan in addition to your deductible, and/or co-insurance amounts not collected at the time of service.

Medicare

We are a contracted provider with Medicare. You must be enrolled in Medicare Part B to be eligible for benefits. You will be billed for any remaining deductible, co-insurance amounts and/or patient-notified non-covered services after Medicare processes your claim. No payment is required at the time of service.

Medicaid

We are a contracted provider with Medicaid. Please note, a referral is required if you are in the Lock-in Program; without a referral you will be considered a self-pay patient. Your co-pay is due at the time of service and failure to make payment may result in delayed future appointments.

Tricare / Triwest / VA

VA and Tricare visits must be preauthorized by your referring physician. We will bill Tricare on your behalf, however, you are responsible for your deductible/Co-pay and Co-insurance amounts as determined by Tricare.

Workers Compensation

We only accept Workers' Compensation claims that were filed with the Alaska or Washington Departments of Labor. Your claim must be open and accepted. You must complete a Physician Report as well as provide your carrier’s information including claim number and date of injury. No payment is required at the time of service.

Self-Pay / Uninsured

Payment is due in full at the time of service unless other billing arrangements have been approved by the Kenai Spine Billing Department.

Auto Accident

A claim must be established with your auto insurance carrier. We will only bill first party claims (your auto insurance policy) regardless of fault. Once your medical benefits are exhausted your private insurance may be billed. YOU MUST CONTACT YOUR PRIVATE INSURANCE TO DISCLOSE YOUR LIABILITY CLAIM. If you have no other insurance coverage, your account will be transferred to a self-pay status and payment will be due upon receipt unless other billing arrangements have been approved by the Kenai Spine Billing Department.

Payment Plan

Payment plans must be established through the Kenai Spine Billing Department. Please note our payment plans are determined on an individual bases. All payments will be applied to the oldest date of service first.

Kenai Spine now accepts CareCredit. For more information about this health care credit card, or to apply for it, visit: www.carecredit.com. CareCredit helps you pay for out-of-pocket healthcare expenses for you and your family. Once you are approved, you can use it to manage health costs not covered by your insurance.

Patient Success Stories
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Surgery repairs damaged disc and helps Jill get back to life!

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Artificial Disc Replacement gets Arthur back to work.

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Local veternarian back to helping patients after Spinal Stenosis.

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Surgery helps Sherry get back to traveling the world.

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Bob

Surgery repairs damaged disc and returns outdoorsman to activity.

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Paramedic gets back to life with Kenai Spine.

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Healthcare CEO back on the job after pain relieving spine surgery.

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School administrator recovers from back pain without surgery.

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Dog sled champion back on the trails after non-surgical treatment.

Educational Resources
Medical Animations

Watch various medical animations to learn about conditions and treatment options.

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View medical illustrations that help you understand pain symptoms.

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Learn about special exercises and stretches that can relieve pain and help rehab muscles and joints.

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Learn about minimally invasive surgery techniques that enable patients to go home the same day.

Where to find us

Kenai Spine is the only spine center in the State of Alaska to be included in Spine Center Network, an exclusive national listing of spine centers of excellence that meet credentialing criteria related to fellowship-trained spine surgeons; non-surgical Mayo Clinic-trained MD physical medicine specialist for back and neck pain; and affiliated spine therapists. With an office on the Kenai Peninsula, and two offices in Anchorage, Kenai Spine provides great convenience to those with back pain or neck pain problems who live around Anchorage, including Wasilla, Palmer, Eagle River and the Mat-Su Valley. Click here for directions to our Anchorage offices or our main office in Soldotna on the Kenai Peninsula.

Physician Bios
Medical Animations

S. Craig Humphreys, MD
Board Certified Orthopedic Surgeon
Fellowship-Trained Spine Surgeon

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John L. Andreshak, MD
Board Certified Orthopedic Surgeon
Fellowship-Trained Spine Surgeon

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Mark Simonson, MD
Board Certified in PM&R
Board Certified in Pain Medicine